Privacy Policy

This privacy policy ("Privacy Policy") sets out in full and complete a statement of the privacy-related practices and procedures adopted by Help Me Prints for its services under Print Techies. This Policy is effective as of the date set forth above and will remain in effect and updated as this Policy provides. This Privacy Policy is an integral part of the Terms and Conditions posted at www.helpmeprints.com/our-policies.php.

Definitions

All capitalized words at first shall have the meaning assigned to them in the Terms and Conditions, which this Privacy Policy is an integral part of.

Application

Print Techies strives to solve/offer onsite & online answers to various questions/problems that users of personal computers and peripherals could face while using it. The users of this service while creating their profile on the Portal for this purpose may be parting with their personal details/information. This Policy communicates to you that we respect your privacy and assure you that we will treat and use this information responsibly. This policy applies to persons employed by or otherwise affiliated with Print Techies's customers, prospective customers, any persons that visit Print Techies's website, persons who receive commercial communications sent on behalf of Print Techies, and persons submitting employment inquiries to Print Techies. This Policy shall not govern persons employed by Print Techies. We agree not to process personal information in a way that is incompatible with the purposes for which it has been collected or authorized by the users.

Form of Information

This Policy applies to information that is obtained by Help Me Prints whether through electronic or print communications. Help Me Prints respects your privacy and is committed to protecting the personal information that you share with us. We request certain Personal Information as identified herein. Do not provide Help Me Prints with additional Personal Information unless you are requested to do so.

Personal Information

Personal information means any information relating to an identified natural person, or a natural person that can be identified directly or indirectly, by reference to an identification number, or one or more factors relating to physical, psychological, mental, economic, or social identity.

How does Help Me Prints gather personal information?

General Browsing:

Help Me Prints gathers navigational information about where you go on our website. This information allows us to see which areas of our website are most visited. This helps us improve the quality of visitors’ online experience by recognizing and delivering more of the features, services, and products our visitors prefer. The following is additional non-personally identifiable information which may be collected (domain type, browser version, service provider, and IP address) and will provide information about your use of our website such as the time of your last visit to a page on our site.

Registration and Transactions:

Any information you give to us when you set up or update an account, buy service plans online, or obtain information at this site (i.e. name, address, e-mail address, and telephone number), is maintained in private files on our secure web server and internal systems. This information enables Help Me Prints to provide you with services. Help Me Prints and all its employees do not entertain the credit card information in any form of communication on any of the media (website, chat, testimonial, remote support, email, and voice). Help Me Prints neither stores nor publishes your credit card number on any of the media forms on its server.

System Information:

Help Me Prints does not access any personal information (such as what is in personal documents or Web browsing history) stored on a PC. The data retrieved from the PC includes items such as:

• System board, BIOS, CPU, video, and memory configuration;
• Disk drives, disk controllers, and installed hardware;
• System name & IP, Windows version, and browser type;
• System status such as CPU load and available disk space;
• Programs running during testing.

Usage of Cookies:

Print Techies uses a browser feature called a cookie, which assigns a unique identification to your computer. Cookies also enable Help Me Prints to make our site more responsive to your needs by making the delivery of a better and more personalized experience to you. Cookies are pieces of information stored on your computer's hard drive and are used by Help Me Prints to help track your clicks as you go through the pages within the Help Me Prints website. In addition, Help Me Prints uses cookies to help keep track of support requests and to tell us whether you have previously visited Print Techies. This allows our registered users to avoid the hassle of re-entering information on every new visit to our site.

Does Help Me Prints divulge your personal identifiable information?

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our website, the site, or the public. Help Me Prints does not sell, rent, or trade your email address to third parties. However, we may provide services through third parties, like order fulfillment, processing payments, monitoring site activity, conducting surveys, and administering emails. If personally identifiable information (i.e. name, address, email address, telephone number) is transferred to any of these service providers, we will demand that they maintain such information confidentially.

What am I expected to do to safeguard my personal information?

Member Account, Password and Security:

If any of the Services requires you to open an account, you must complete the registration process by providing us with current, complete, and accurate information as prompted by the applicable registration form. You also will choose a password and a username. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Help Me Prints immediately of any unauthorized use of your account or any other breach of security.

We will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you may be liable for losses suffered by Help Me Prints or a third party because someone else may have accessed your account or password. You shall not use anyone else's account at any time without the permission of the account holder. We like to keep your information accurate and up-to-date. To do this, we offer you the chance to update or change your personal information, including your billing and shipping information, by logging into your account. When you create or change your account, we will send a message to the email address confirming the changes made and options you have chosen.

Help Me Prints periodically publishes an e-mail newsletter, and you may opt to receive a newsletter from us when you create your account. If you later decide not to receive the newsletter, you can remove yourself from the mailing list at any time.

Forgotten, Lost or Stolen Information:

If you have forgotten your password, we offer a process that emails your password to you. Since the "forgot my password" feature sends your password to the email address you used for registration, do not use an email address that other people can access if you do not want them to see or otherwise change your Help Me Prints account information. Always exercise caution when providing any personally identifiable information about yourself or your children in any Communication Services.

We do not own or operate any of the Communication Services and, therefore, we specifically disclaim any liability about the Communication Services and any actions resulting from your participation in any Communication Services. Managers and hosts are not authorized Help Me Prints spokespersons, and their views do not necessarily reflect those of Print Techies.

What Other Main Components of Help Me Prints Privacy Policy Are There?

Forward Transfer:

We can disclose your Personal Information to a third party acting as Help Me Prints agent, where it ensures that the third party provides at least the same level of privacy protection as is required by the relevant principles or applicable law.

Access:

We shall grant individuals access to Personal Information about them that we hold, and Help Me Prints agrees to correct, amend, or delete any information where it is inaccurate, except where the burden or expense of providing access would proportionally relate to the risks for the individual's privacy in the given case, or where the rights of others would be violated.

Security:

We take reasonable precautions to protect Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Print Techies's website has safeguards in place to protect the loss, misuse, and alteration of the data you provide to us with physical, electronic, and managerial procedures. In certain areas of Print Techies's website, we use industry-standard SSL encryption to enhance the security of data transmissions. While striving to protect your Personal Information, Help Me Prints cannot guarantee the security of the Personal Information, so Help Me Prints urges you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Within Print Techies, data is kept in controlled servers with very minimal access by authorized personnel.

Data Integrity:

We will collect Personal Information that is relevant for the purposes for which it is to be used. We take reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current.

Third Party Sites:

Some links within Print Techies's website may take you to other sites operated or maintained by third parties. We have no control over the privacy practices or the content of such websites. We will not provide information about you to third-party websites. Some of these third-party sites may be co-branded with a Help Me Prints logo, even though they are not operated or maintained by us. While Help Me Prints only works with a select group of business partners, we do not control the privacy practices of third-party websites. This Privacy Policy applies solely to information collected by Print Techies.

Contact Us:

If you have any questions about this Privacy Policy or this website, or wish to review or update your Personal Information, then please email us at contact@helpmeprints.com.

Enforcement:

We periodically verify that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented, and in conformity with applicable privacy laws. We encourage interested persons to raise any concerns with us using the contact information above. We will investigate and attempt to resolve complaints and disputes regarding the use and disclosure of Personal Information by the principles contained in this Policy. As an initial matter, Help Me Prints shall address each individual complaint regarding compliance with this Policy.

Amendments to this Privacy Policy

We reserve the right, at any time and without notice, to update or otherwise modify this Privacy Policy by posting such updates or other modifications on the Privacy Policy page on the Website. Any updates or modifications shall be effective immediately upon such posting. Accordingly, we encourage you to review this Privacy Policy periodically to determine if it has been modified.